”We’re not replacing the services, but rather we’re enhancing them, making sure every interaction is accessible. Whether you’re using screen readers, magnifiers, braille displays, or keyboard navigation, Innosearch provides a frictionless experience tailored towards your needs. No more frustration, just seamless access to the web.”
~Patrick Long
Editor’s Note
This month’s Cane EnAbled segment features Patrick Long, co-founder of Innosearch AI, a groundbreaking platform that’s revolutionizing web accessibility for blind and low-vision users. Patrick and his team are tackling a persistent problem in our digital age: the accessibility gap that still exists on many websites, even in 2025.
Innosearch AI is not just another assistive technology; it’s a comprehensive solution that reformats websites into clean, screen reader-friendly experiences. From e-commerce to travel booking, Patrick’s vision is to make every corner of the internet truly accessible.
In his video, Patrick shares insights into the development of Innosearch AI, its key features, and the team’s future plans. His passion for creating a more inclusive digital world shines through, reminding us that accessibility should be the standard, not an afterthought.
I invite you to read Patrick’s story and reflect on the importance of digital accessibility in our increasingly connected world. His work exemplifies the innovation and determination that drive positive change in our community.
Watch Patrick’s video or, for those who prefer reading, find the transcript below. Enjoy!
Stephanae McCoy
Editor-in-Chief, Bold Blind Beauty
Beyond Sight Magazine Cover
YouTube Video
Introduction to Web Accessibility Challenges
The internet today is supposed to make life easier, but for millions of blind and low-vision users, it’s still full of barriers. Basic tasks like shopping online, booking travel, or even reading product details can be frustrating, if not impossible, on websites that aren’t designed for accessibility.
That’s why we created Innosearch AI, a platform that makes the digital world accessible by reformatting websites into a clean, screen reader-friendly experience. Our goal is simple. Everyone should be able to access the web with ease. No exceptions.
Meet the Innosearch AI Team
I’m Patrick, co-founder of Innosearch AI, alongside Brian and our primary advisor, Dr. Kirk Adams.
Dr. Adams is the former CEO of the American Foundation for the Blind, and also Seattle Lighthouse for the Blind, and has been a leader in this space for decades. Our team comes from backgrounds in social entrepreneurship, AI, e-commerce, and accessibility, having worked at companies like Google, Meta, and Walmart.
We also employ three blind team members, including an accessibility engineer, and also a spokesperson, Sam Seavey, from The Blind Life, alongside Dr. Adams. We are supported by a global team based in the UK, Vietnam, the Philippines, and India, all working on one mission, making the web truly accessible.
The Accessibility Gap in 2025
While experimenting with AI and large language models, we realized something shocking. Even today, in 2025, most websites still aren’t accessible to the blind and low vision. Booking a flight? A hassle. Buying something online? often impossible. Finding basic information inconsistent at best. Despite accessibility laws, most sites still fail to meet the most basic standards, and users are left struggling.
After countless user testing studies and conversations with the community, we knew this had to change. As the world moves towards more and more digitalization, digital accessibility isn’t just important, it’s essential. But here’s the problem, most websites are built for sighted users. This creates a huge accessibility gap, one that excludes millions of people from fully participating in the digital world.
How Innosearch AI Works
And that’s where Innosearch AI comes in. We bridge that gap by creating a fully accessible experience that lets the blind and low vision navigate the web seamlessly.
Here’s how we do it. We extract all the relevant information from any website, be it news, e-commerce, flights, hotels, restaurant menus, food delivery, and more. We then reformat it into a clean, screen reader-friendly experience, removing clutter and making it easy to navigate. Users can then interact with it using voice commands, screen readers, a phone line, or even our AI-powered chat assistant. On the back end, we use AI, automation, and human agents to ensure a seamless experience.
We’re not replacing the services, but rather we’re enhancing them, making sure every interaction is accessible. Whether you’re using screen readers, magnifiers, braille displays, or keyboard navigation, Innosearch provides a frictionless experience tailored towards your needs. No more frustration, just seamless access to the web.
Key Features of Innosearch AI
What makes Innosearch stand out? We’ve built it from the ground up with the core principle, simplicity. For accessibility to truly work, it has to be easy, intuitive, and hassle-free. With assistive technologies like screen readers, complex layouts, excessive visuals, and cluttered content, your typical accessible technology just doesn’t work. That’s why we strip it down to the essentials giving you exactly what you need in a clear, easy-to-navigate interface.
Need more details? No problem. Our AI-powered chat agent can dive deeper into product details, research, and even generate image descriptions all on demand. We’ve already processed billions of products across over 500,000 retailers like Walmart and Target, and we offer the best pricing, competitive shipping, and the best possible return policy on all our items.
Future Developments and Mission
We’re always improving, and some of the most exciting new features we’re rolling out in the coming months include voice commands, making navigation even easier, especially for those who struggle with traditional screen readers. And also grocery and food delivery options. So those who are blind and low vision have even more options to choose from.
Overall, our mission is to make the Internet truly accessible. At the end of the day, accessibility shouldn’t be an afterthought. It should be the standard.
Conclusion and Call to Action
We’re building the future, and we’d love for you all to be a part of it. Thank you for your time, and if you have any questions, feel free to reach out.
Thanks a lot.
Patrick Long’s Bio
Patrick Long is a seasoned entrepreneur with over a decade at the cutting edge of technology. He previously built a blockchain-based financial inclusion company to empower the 2 billion underbanked and unbanked with access to financial services. Now, he is focused on Innosearch AI, a digital accessibility platform designed to help blind and visually impaired individuals navigate essential online services like e-commerce and travel. Formerly a CPA at Ernst & Young, he holds a background in economics from UC Berkeley. Born and raised in the SF Bay Area, he is passionate about badminton, traveling, investing in technology, and playing poker.
Learn More About Innosearch & Patrick
- Facebook: https://www.facebook.com/innosearchai/
- Twitter / X: https://x.com/innosearchai
- Personal Twitter / X: https://x.com/patricktlong
- Mastodon: https://mastodon.social/@InnosearchAI
- Youtube: https://www.youtube.com/@innosearchai
- Tiktok: https://www.tiktok.com/@innosearch.ai?lang=en
- Instagram: https://www.instagram.com/innosearchai/
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Image Descriptions
- The Beyond Sight Magazine header photo features Patrick Long a young Asian man with dark hair, fair skin, and a neatly trimmed haircut, dressed in a light-colored shirt has a serious expression, evoking a contemplative mood. The text on the cover includes the magazine’s tagline, ‘A Bold Blind Beauty Project,’ and identifies the issue as March 2025.
- YouTube Video: The video features Patrick, a young Asian man with dark hair, fair skin, and a neatly trimmed haircut, speaking directly to the camera; he’s wearing a dark maroon shirt. The backdrop behind him is black, overlaid with a faint white design that includes a spherical shape crisscrossed with fine white lines, giving it a futuristic, global feel. In the upper-left corner of the screen, we see the logo for ‘innosearch.ai,’ with the tagline ‘Accessible E-commerce’ beneath it. The man’s name, ‘Patrick Long,’ is displayed in the lower-left corner, while in the lower-right corner, we notice the company’s website address, ‘innosearch.ai.